A Our loyalty programs come with 01 year validity from the date of enrolment.
Q What are influence rewards?
A When you become our member, you are a part of family, you are our ambassador. We reward the business coming from our ambassadors in points
Q Can I redeem all my points all together?
A They are absolutely yours, you can use it as per your choice, we do not have any restrictions on points usage whatsoever
Q I want to redeem only sightseeing vouchers, is it possible?
A We want your holiday to be hassle-free & hence, we really want to be a part of your memories during your holiday, hence the sightseeing voucher can only be used if you book your holiday with us
Q How are my influence rewards calculated?
A Influence rewards are calculated on pro-rate basis
Q Can I redeem my free stay voucher for any date?
A No, free stay vouchers are not applicable on black-out, peak season, long-weekend dates
Q Can I redeem points to book flights?
A Yes, no restrictions on usage of points.
Q What is the conversion of point in currency?
A We keep it simple, 01 Pt = INR 1
Q What are secret deals?
A Secret deals are member restricted only and can be purchased by them at a special lower price
Q Is it compulsory for me to renew the plan every year?
A It is absolutely your choice, however, we are confident that you will renew it. Once our family, always our family!
Q How to redeem vouchers?
A Vouchers redemption is easy, you just need to give us a call or mail us. All redemptions requests must be prior 14 days.
Q What is custom stay preference?
A - Custom stay preference include bed type, special requests, late check-out, etc., all subjected to availability
Q Is room upgrade guarenteed?
A Room upgrade is strictly subject to availability at the time of check-in, however, our priority will always be to upgrade you to next higher category room
Q Can I access airport lounge at any airport?
A Airport lounge access can only be redeemed at our partner lounges and domestic only
Q Is there any capping on complimentary flights?
A Flight voucher is capped for a value at INR 6,000 and direct flights only. Vouchers are NON-TRANSFERABLE
Q What and how can I redeem an airport transfer?
A Airport transfer is provided for the hotel booked through us only and cannot be redeemed as a single voucher
Q What are the sightseeing experiences available?
A Complimentary sightseeing is subject to redeem when a member books the entire holiday with us, that is, hotels, flights, visa, etc., then only the sightseeing for 01 day/activity can be redeemed at our discretion
Q What is the duration of travel insurance?
A Travel insurance shall be issued for maximum of 7 days of travel
Q Can I redeem dinner buffets for any day?
A Dinner buffet cannot be redeemed on long weekends, blackout and peak dates. Dinner buffet shall be at any 4/5* hotel of our choice at your choice of destination
Q Are reward points transferrable?
A - Influence rewards can be redeemed on your future bookings with us, and the reward is transferable
Q Does the membership plan include GST?
A Yes, rates are inclusive GST and all applicable taxes
Q How are rewards calculated?
A - Flight bookings- 1% of base fare depending on airlines
- Hotel bookings- 3% or 1500 whichever is lower of the booking amount
- Holiday package- 3% or 10,000 whichever is lower of the booking amount
- Group bookings- 2% or 75,000 whichever is lower
- Corporate events, management, bulk bookings, recurring business- 2% or 50,000 whichever is lower on annual business sales